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Service snapshot – updated 14/04

Phone messages

9 April '14 pre offer
9 April '14 post offer

Residential assessments

6 working days

BTL assessments

4 working days

Mail – residential

4 April '14 pre offer
 7 April '14 post offer

Mail – BTL

4 April '14 pre offer
3 April '14 post offer


Latest news


1. To maintain a quality service, we may monitor and record phone calls.  Call charges  

This website is for the use of mortgage intermediaries only. All other individuals looking for information should visit the mortgages pages on


Barclays Bank PLC. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register number: 122702). Barclays Bank PLC subscribes to the Lending Code which is monitored and enforced by the Lending Standards Board. Further details can be found at

Barclays Bank PLC. Registered in England. Registered no. 1026167. Registered office: 1 Churchill Place, London E14 5HP. ‘The Woolwich’ and ‘Woolwich’ are trademarks and trading names of Barclays Bank PLC.


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